Tickmate Privacy Policy
This policy explains what information Tickmate (the "App") uses, what stays on your device, and what is shared with anyone else. "We" and "us" mean the developer of Tickmate.
The short version
- You don't need an account, and we don't run a server for the App.
- Your presets, game history and settings stay on your device. We never see them.
- The free version shows ads from Google AdMob. To deliver them, Google receives some information from your device. The App never asks to track you and does not use the advertising identifier (IDFA).
- If you write to us from the App, we receive your message and a few details about your device.
- The App has no analytics. We don't count or study how you use it.
Information that stays on your device
The following is stored on your device. The App does not send it to us or to anyone else.
- Your saved presets: their names and time controls
- Your game history: dates, time controls, moves, time used and how each game ended
- Your settings: sound, vibration, low time warnings, brightness and theme, and the last time control you used
Deleting the App deletes this information from your device.
Purchases
Buying and restoring Tickmate Pro is handled by Apple through the App Store. We don't receive your name, your card number or any other payment details. The App checks on your device whether you own Tickmate Pro, using the tools Apple provides, and keeps the last result on your device.
Advertising in the free version
The free version shows ads at the bottom of the presets, history and settings screens. There are never ads on the clock itself. The ads are delivered by Google AdMob, a service of Google LLC (United States), and Google's software inside the App sends Google:
- Device and app information, such as the model, the iOS version, the App's version and your language
- Your IP address and the approximate location it suggests
- An identifier for your device that is tied to this App or its developer
- Which ads were shown and whether they were tapped
- Information about how the App is running, such as crash logs and launch time
Google uses this to deliver ads, measure how they perform, prevent fraud, work out whether your region requires consent, and improve its services. Google's own policies describe how it handles this information: Google's Privacy Policy (https://policies.google.com/privacy) and "How Google uses information from sites or apps that use our services" (https://policies.google.com/technologies/partner-sites).
What the App does not do:
- It does not ask for permission to track you across other companies' apps and websites, so the advertising identifier (IDFA) is not sent.
- It does not send your presets, game history or settings for advertising.
Your choices:
- If you buy Tickmate Pro, no ads are shown and the App stops loading them.
- Where the law requires consent for ads, including in the United Kingdom, the App asks for it the first time you open a screen with ads. You can change your answer at any time under Ad privacy choices in the App's settings.
When you contact us
You can send feedback and bug reports from Feedback & Contact in the App's settings. Messages are sent through a Google Form.
- What we receive: the kind of message you chose, what you wrote, the App's name and version, the iOS version and your device model
- How it is collected: you write the message; the App fills in the rest, and you can see all of it on the screen before you send
- What we use it for: investigating and fixing problems, and improving the App
We don't ask for your name or email address, which is also why we can't reply to individual messages. Please don't include personal information you would rather not share.
Because the form is a Google service, Google's Privacy Policy also applies to what you send. We keep messages only as long as we need them for the purposes above, then delete them. We take reasonable steps to protect them from loss or unauthorized access, and we don't pass them to anyone else unless you agree or the law requires it.
What we don't do
- We don't sell your personal information.
- We don't build a profile of you, and we don't receive the information Google's software collects for ads.
- We don't knowingly collect personal information from children under 13. The App is not directed to children.
Where the App is offered
The App is developed in Japan and offered in the United States, the United Kingdom, Canada, Australia and Japan. It is not offered in the European Economic Area or Switzerland. Information sent to Google may be processed in the United States and other countries, under the safeguards Google provides.
If you are in the United Kingdom
The UK General Data Protection Regulation applies to you. For the messages you send us, the controller is the developer of the App, shown as the seller on the App's App Store page.
- Legal basis: we use your messages on the basis of our legitimate interest in fixing problems and improving the App. Ads use information as described above, with your consent where the law requires it. You can withdraw that consent at any time under Ad privacy choices.
- Recipients: Google LLC (United States), for ads and for the contact form.
- Your rights: you can ask us for a copy of the information we hold about you, ask us to correct or delete it, ask us to restrict or stop using it, and object to its use. You can also complain to the Information Commissioner's Office (ico.org.uk).
Seeing, correcting or deleting your information
To ask about a message you sent us, use the contact form below. We will respond as the law requires once we have confirmed the request comes from you.
We don't hold the information stored on your device or your purchase details: you can review or delete those in the App or in the Settings app on your iPhone or iPad. We don't receive what is sent to Google for ads either; for that, please follow Google's procedures.
Changes to this policy
We may update this policy when the law changes or when the App gains new features. The updated policy applies from the time it is posted on this page. If a change is important, we will say so in the App or on this page.
Contact
Questions about this policy can be sent through the contact form:
Effective date: November 12, 2026